Refund and Returns Policy

Refund and Returns Policy

Effective Date: 05/05/2026

Thank you for shopping at Grammix | The English Gamechanger. We are committed to providing high-quality books to our customers. Please read our Refund and Returns Policy carefully before making a purchase.

1. General Policy

We only sell physical books. Please note that we do not offer refunds under normal circumstances.

2. Eligibility for Returns & Refunds

A product will only be eligible for return and refund if:

  • The item is damaged upon delivery
  • The item is returned with the original packaging
  • The product includes the original receipt attached to the package

We do not accept returns or refunds in the following cases:

  • Change of mind after purchase
  • Discounted products
  • Products without receipt
  • Products not in original packaging

3. Return Shipping

  • Customers are required to pay the return shipping cost
  • We recommend using a trackable shipping service to ensure safe return of the item

4. Refund Process

Once we receive the returned product:

  • We will inspect the item carefully
  • If approved, the refund will be processed
  • You will be notified via email regarding the refund status

5. Important Notes

  • Refunds are only applicable for damaged products
  • Any product that does not meet our return conditions will not be accepted

6. Contact Us

If you have any questions regarding this policy, please contact us:

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